Ye, this "it is non of your business as a pleb consumer to complain about companies, use another one" trope is getting old. If Reddit's lusers don't like Reddit they should complain, threaten to leave, then leave.

It is like this "Karen"-meme where the protagonist and antagonist are mixed up. The nominal protagonist blames Karen for the employer's fault. If you make money as being a firewall between the Karen and your boss, you are the problem, not Karen.