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Re:“GCP automatically LOWERED our quota, causing an incident“ by etse on Saturday June 10, 2023 @05:08PM (#36275116)
Wasn’t this supposed to be Kurian’s prerogative—sell enterprise services? Google product seem fine to me, but I agree that they have no customer care DNA. I was expecting someone from the outside to bring it in.
Re:“GCP automatically LOWERED our quota, causing an incident“ by pram on Saturday June 10, 2023 @05:49PM (#36275518)
I worked in Kurian’s org at Oracle and I was shocked when Google hired him. OCI was a total disaster at the start. Like embarrassingly bad, they threw most of the original platform in the trash.

Literally failing upward.