I think speaking to a person is an expensive luxury. Far more of a luxury than a smartphone. Smartphones aren't cheap, but if you could get the ear thing to work, a few hundred random emergency room visits/year could be saved. average cost for one of those visits is about a thousand dollars, so this would literally save a million dollars.

I guess i'm arguing that very soon, everyone will have a smartphone. For a lot of poeple going to the doctor means going to the emergency room. being able to "ask the internet" and get some sort of quick treatment will ultimately help more people and cost less than what we do now. Sure, there is quack medicine, and that's clearly a bad thing. I'd wager there are more people who are sick but do nothing because the cost in time or money or both is just to high. Lowering the barrier to basic care is a good thing.