Then again, even if regulation doesn't help at all, it's still a name; something familiar; something proven. Why do people by OEM hardware packaged by a familiar company at twice the cost when they could just buy it OEM?
There's no regulation a PickupPal driver needs to comply with. You can't start a nail salon without jumping through more hoops than a cab driver would to sign up for this. How do you even tax it?
I just don't see the debate here. If you provide X under regulation Y and I merely provide X, if the average consumer doesn't care about regulation Y then you will fail because I can afford to provide X cheaper than you. If the average consumer only feels warm and fuzzy with regulation Y, I will fail because we are obviously not providing the same (perceived) value.
All your Southwestern analogy proves is that price and route regulation is really stupid and wasteful.
Short term, I agree, PickupPal is not the end of western civilization. But the "pitch" behind this service is basically the total deregulation of car service.