This is an efficiency move. Cut the human out of the loop.
Looks like the failure is less about creating an assembly line and more about creating a mobile assembly line.
Their MVP was simply missing any key differentiators from established competitors except for the terrible pricing.
Before reading this thread's comments, I would have agreed. But I have to admit, ordering a pizza and then ten minutes later receiving it at my doorstep having been removed from the oven less than a minute ago seems like a 10x improvement to my current experience.
I find the whole premise of Zune offensive to common business sense. The demand for pizza cannot be so great that it deserves this type of automation. This complex production path effort has no chance of payoff and contributes nothing to the product the customer wanted, a pizza.
The crazy thing is that pizza production is so simple and the only reason to make it complex pizza production is the business model not.
Put pizza ovens on trucks and plan it so the pizza finishes cooking as you pull up.
I still feel that could be viable. A cook in the back and driver in front.
These guys seemed to want to over engineer everything.
(1) In a fully automatized economy, owning a link in the last mile of food delivery is valuable.
(2) You could make a USP out of "our robots are clean: best hyghienic condotions for your pizza." This works until some journalist finds leaked machine oil in your tomato cake.
(3) The wisdom of the ages speaks of being ten times better. The design goal for the iPhone was to be ten times better, than other smart phones of that era. Not just better. Ten times better. I fail to see how current pizza delivery can be improved ten times. Maybe it can. But it's pretty good already.