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Re:One example of why you should do your own back-ups by rickmb on Monday February 20, 2012 @01:37AM (#3611540)
Here's why a hosting company doesn't make backups by default: it costs money. You can either be a premium hosting party where the service is all inclusive, or you can offer your services a la carte, where customers can choose what they want and pay for. Both are valid business models, either way, TANSTAFL.

It's up to the customer to choose. Why would a business give shit away for free after the client made their choice not to buy it?

And as far as I can tell they didn't "physically delete files", they just pulled the plug on a VPS as per the clients requests. You think being able to terminate an EC2 instance is amateurish from Amazon?

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