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A comment on The UX Research Reckoning is Here. Parent comment

Re:The UX Research Reckoning is Here by hedora on Monday May 29, 2023 @11:44AM (#36115024)
It was standard practice back then to sit non technical and (separately) expert users in front of a product, film their reactions, and then adjust the product design until most of the swearing stopped.

Gnome 2 famously did this. Gnome 3 famously threw out the findings, which is why Linux Mint exists, and how KDE (eventually) caught up on usability.

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Re:The UX Research Reckoning is Here by lmm on Tuesday May 30, 2023 @02:26AM (#36121738)
Nah. KDE 3 was better than Gnome 2 in the first place. KDE 5 has almost recovered to that level.
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Re:The UX Research Reckoning is Here by kps on Tuesday May 30, 2023 @09:51AM (#36124902)
GNOME is an interesting case, because you can't blame it (directly) on managers pushing dark patterns to maximize conversions. Is it all just trickle-down of user-hostile design philosophy from the commercial web?
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