Was this in the past week? We had much worse latency this past week compared to the rest (in addition to model unavailability errors), which we attributed to the Microsoft Build conference. One of our customers that uses it a lot is always at the token limit and their average latency was ~5 seconds, but that was closer to 10 second last week.

...also why we can't wait for other vendors to get SOC I/II clearance, and I guess eventually fine-tuning our own model, so we're not stuck with situations like this.