News for hackers. Stuff that matters.

A comment on The long road to recover Frogger 2 source from tape drives. Parent comment

Re:The long road to recover Frogger 2 source from tape drives by Nextgrid on Wednesday May 24, 2023 @06:03PM (#36064433)
To be honest as long as they are very careful about not doing any damage to the original media then it might work and be a win-win for both sides in a "no fix no fee" model where the customer only pays if the data is successfully recovered.

Their cardinal sin was that they irreparably damaged the tape without prior customer approval.

[ Parent | on HN ]
Re:The long road to recover Frogger 2 source from tape drives by mrguyorama on Thursday May 25, 2023 @01:21PM (#36073470)
If you are advertising and attempting recovery from formats you are unfamiliar with, damaging the original medium is inevitable.
[ Parent | on HN ]
Re:The long road to recover Frogger 2 source from tape drives by Nextgrid on Thursday May 25, 2023 @02:21PM (#36074164)
When a customer shows up with an unfamiliar format you invest the time to become familiar with it - this may involve buying test tapes (that you don't mind damaging) so you can test your recovery process on it and make sure it works before running it on the customer's tape.
[ Parent | on HN ]
Re:The long road to recover Frogger 2 source from tape drives by mrguyorama on Thursday May 25, 2023 @03:57PM (#36075354)
Unless you are clearly making the customer aware that you are doing so, I think it's slimey to do so. It's very "fake it till you make it" to advertise a service that you only assume you can pick up as needed.
[ Parent | on HN ]