the online thing is one aspect, but even the desktop part is hostile. forced obsolescence when you think you are buying a "perpetual" license. disgusting.

i've not found any local solutions that i like, at a cost (perpetual license is a requirement) that i like. so i moved to xero. it's slow and annoying in lots of ways, but it's very usable. some things are less abstract than QB, ie the method of entry for those is closer to just doing a journal entry, i guess this is good or bad depending on the user.