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A comment on One Big Reason For Apple's Market Share Gains..

Re:One Big Reason For Apple's Market Share Gains. by bk on Monday November 10, 2008 @01:25PM (#359489)
This is fine and dandy if you live near an Apple store. If you don't, especially if you go overseas with a US bought product, things get much less pretty.

Non-US Apple has refused to handle my US warranties, so the only recourse was to ship it to the US for repair, which means you're without your machine for several weeks.

I think with companies like lenovo or dell that cater to corporate customers worldwide you probably end up with better service in more "remote" locations.

When I was living in NYC, owning Apple products was relatively painless because of the Apple stores there.

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Re:One Big Reason For Apple's Market Share Gains. by davidw on Tuesday November 11, 2008 @04:04AM (#360379)
> I think with companies like lenovo or dell that cater to corporate customers worldwide you probably end up with better service in more "remote" locations.

I had really good results with a US-bought laptop here in Innsbruck, Austria, which in some ways qualifies as 'remote'.

http://journal.dedasys.com/2007/11/20/and-were-back-in-actio...

I was dreading dealing with who knows what sort of awful bureaucracy, but instead it was simple, fast and convenient.

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Re:One Big Reason For Apple's Market Share Gains. by helveticaman on Monday November 10, 2008 @02:06PM (#359545)
Tell me about it. I had Macs in the nineties in Chile. It sucked.
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Re:One Big Reason For Apple's Market Share Gains. by terpua on Monday November 10, 2008 @11:28PM (#360213)
If the non-US Apple stores are authorized re-sellers, my experience has been that they have to honor your warranty (it is applicable worldwide).

I'm currently in the Philippines and have had my share of needed fixes.

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