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Re:You don't need Scrum. You just need to do Kanban right (2... by jabradoodle on Monday May 08, 2023 @01:45PM (#35864654)
It would be amusing but I've never been told to wait until the next sprint when contacting customer support.
Re:You don't need Scrum. You just need to do Kanban right (2... by esafak on Monday May 08, 2023 @09:53PM (#35869328)
Customer support is one kind of a service. I was thinking of something like a platform team, which creates complex tooling for other teams. I don't know if you were just joking, but I thought I'd clarify.