C-suites and shareholders don't often see this logical link. They see WFH as a temporary inconvenience during the pandemic that must be reversed. Some companies have done poorly during the pandemic, and there is pressure to get back to the "good old ways" without any root cause analysis for the poor performance. On the other hand, outsourcing is still seen as a cost-saving measure.
In short: WFH :(, outsourcing :). "Why?" is a worthless question. Good yes men don't ask "why?".
I had similar argument with my previous employer, it was simply about “culture” and “team work dynamics” and other BS, ironically, when most of management team was allowed wfh but denied for software/engineering team
... 3-5x less expensive.
I automated most jobs that I was told to send there. Since due to the quality issues only the busy jobs were sent there that are faster to automate and higher quality, too.
After a few months my boss came to me and told me I need to use the outsourced staff more, since they have nothing to do.
I'm a business owner, and we do extensive outsourcing, with a very good outcome. The trick? We outsource from our home region (where I emigrated from), so we know the market better and how to hire well.
Haha - I can't believe I've not seen this mentioned anywhere before. This is hilarious.
The constant downpressure on paying labor is now at the "quiet revolt" level.
The good news: if companies hate WFH, then why would they like outsourcing? It's basically the same problem, except with 3000 miles and 12 hour timeshifts and a language barrier.