Yeah, it's especially toxic to capitalism when tight oligopolies (like the car industry, telecoms, mobile phone OSs) develop. Barriers to entry are super high, so when one company does a customer-hostile move like this and makes money, the others know everyone else will follow suit too, so rather than advertise how they won't exploit you like the bad guys do, everyone just adopts or "improves on" the d*ck move. Think about it. Some car company was the first to do a Destination Fee. Some ISP invented the bandwidth cap. And somehow these became universal, because who would/could challenge the oligopoly?