News for hackers. Stuff that matters.

A comment on Google Authenticator now supports Google Account synchronization. Parent comment

Re:Google Authenticator now supports Google Account synchron... by tantalor on Monday April 24, 2023 @09:40PM (#35695575)
What does customer service have to do with trust?

Personally I would be a little weirded out if a customer service rep could access my account over the phone, especially in an account recovery situation where "I lost credentials oops".

[ Parent | on HN ]
Re:Google Authenticator now supports Google Account synchron... by nikolay on Monday April 24, 2023 @10:13PM (#35695798)
Getting locked out and having nobody to talk to is a matter of trust!
[ Parent | on HN ]
Re:Google Authenticator now supports Google Account synchron... by tantalor on Monday April 24, 2023 @11:34PM (#35696248)
Sure but just because you can call them doesn't mean you can trust them.
[ Parent | on HN ]
Re:Google Authenticator now supports Google Account synchron... by zinekeller on Monday April 24, 2023 @11:47PM (#35696325)
But not having a way to get in touch with actual human support makes it harder to trust a company (sure, there are more reasons to not trust Google, but lack of tangible support is subtractive to the totality of their trust).
[ Parent | on HN ]
Re:Google Authenticator now supports Google Account synchron... by nikolay on Tuesday April 25, 2023 @12:24AM (#35696457)
Sure it does when they can lock you out and not provide you with a reasonable timeframe to resolve it.
[ Parent | on HN ]