http://en.wikipedia.org/wiki/Amoral
"Amorality, the absence of morality; for example, a stone, a chair, or the sky may be considered amoral",
http://dictionary.reference.com/browse/amoral
"not involving questions of right or wrong; without moral quality; neither moral nor immoral."
Merriam-Webster: lacking moral sensibility <infants are amoral> | being outside or beyond the moral order or a particular code of morals <amoral customs>
Apple dictionary: lacking a moral sense; unconcerned with the rightness or wrongness of something : an amoral attitude to sex.
thefreedictionary.com: Lacking moral sensibility; not caring about right and wrong.
Admittedly, some of these do mention definitions along the lines of "having no moral component", so it looks like everyone was wrong. Hurray!
Of course, there are some things for which no amount of apology could ever bring about true forgiveness (think godaddy). I personally don't feel this is one of those times, but everyone is entitled to their opinion.
EDIT: Switching "amoral" to "immoral"