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Re:Eric Ries explains the 5 why's in three minutes by oasisbob on Wednesday February 08, 2012 @12:14AM (#3565193)
He's pretty much saying that all problems in your company can be traced to people.

I shared the same concern, but having heard Ries speak in the past, I think his use of "people" here is a bit misleading.

A commenter on the video made the good point that it's probably more accurate to refer to "process problems" than "people problems". I think this video may have been flavored by his audience, looking down from an upper-management perspective.

"People problems" implies that you need to keep people from messing up. "Process problems" includes more institutional problems: culture, training, scheduling, prioritization, &c.

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