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Re:Eric Ries explains the 5 why's in three minutes by rhizome on Wednesday February 08, 2012 @12:01AM (#3565138)
I basically agree with you, but I think something positive about this video is its admonishment not to settle for one thing wrong. There are other factors and precursors that can be identified and fixed as well. Turn a root cause analysis into a root causeS analysis.

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