> It depends on "software services" hosted and coded by "other software companies" so his infra's SLA is basically outsourced to either Amazon, Microsoft or Oracle.

It also depends on an incredible amount of in-house custom code.

If I deploy a change that breaks our Angular front-end, or a C# API change that has a typo that routes calls to the wrong places, or a configuration file for our open-source software that handles the phone systems, how exactly do we tell our thousands of customers they can't run their call centers? Or our restaurant customers can't take orders because their phone systems are dead?

Let's not be ridiculous. I'm not humble-bragging. I'm telling you what I do at my job.

Arent most peoples at this point?