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Re:Prompt injection: what’s the worst that can happen? by iudqnolq on Saturday April 15, 2023 @02:20AM (#35578108)
And yet a prompt injection attack could never work on a customer service assistant.

Sure they can be tricked, but prompt injection is about conflating trusted instructions and user input. There is no chance you'll convince a CS rep you're secretly the CEO over a web chat UI.

Re:Prompt injection: what’s the worst that can happen? by exizt88 on Saturday April 15, 2023 @04:03AM (#35578629)
I imagine a few customer support reps were tricked by support tickets that were filed by attackers. “This is a test from our Security Team, open this link to confirm you have passed it”