I'm in the middle of reading Steve Jobs' very own words, Make Something Wonderful book. Apparently throughout his whole life he frequently mentioned and discussed a lot about providing and creating easy access to the computer because ultimately people do not want to program but want to use computer instead. He did mention about how Morse code was not popular as much of the later telephone technology because people refused to learn and use the unintuitive Morse code even though it only takes 40 hours for average person to learn the entire Morse code. As a trained communication engineers I can very much relate to this because even though we learnt much of the underlying technology of communication that enable the Morse code or the telephone to work across the Atlantic ocean most of us can't be bothered to learn the Morse code and use it if we can help it because the telephone make it redundant and it's counter intuitive to use.
Granted, now we know that telephone or circuit switching in general is a suboptimal in providing and solving the human communication problems and needs. As of now the Internet, packet switching and the multimedia approaches are probably the best solutions but telephone has served us a potent and still one of the best solutions for communication until very recently.
I’m fairly convinced that for many problems (including this), AI is not the best solution but will become the preferred solution. “Best” doesnt get in the way of “good enough” when convenience is at stake (and making a good UX is often very very inconvenient)