Re:It happened to me today: $80/hr writer replaced with ChatGPT
by carlmr on Tuesday April 11, 2023 @10:17AM
(#35525526)
>most writing on websites sucks, most documentation sucks, most FAQs are lacking severely and use vague language in answers that add confusion rather than remove it. I'm not sure if LLMs will really lower the average quality there.
That's mostly the case because software developers create a lot of these FAQs and documentations, and most aren't good at writing.
Companies with dedicated documentation teams usually have well-written documentation. It's just not the norm.
And so do humans. Don't forget that there's plenty of SEO copy writing out there about all kinds of dangerous things that is wrong because the writer didn't understand the topic, couldn't be bothered to copy correctly, changed the meaning while "rewriting" a text etc.
The same goes for quality, imho. Everybody thinks they're a terrific writer, but most writing on websites sucks, most documentation sucks, most FAQs are lacking severely and use vague language in answers that add confusion rather than remove it. I'm not sure if LLMs will really lower the average quality there.
I share your concern about correctness, I just wanted to emphasize that "a human wrote this" does not indicate "this is well-researched and was factually correct at the time of writing".