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Re:Airbnb shares fall after probe into unpleasant customer e... by flangola7 on Thursday April 06, 2023 @08:12PM (#35476358)
Isn't it the hosts demanding that? I'm sure most people don't expect you to clean up, or if they do don't also charge you a cleaning fee.
Re:Airbnb shares fall after probe into unpleasant customer e... by sokoloff on Thursday April 06, 2023 @08:19PM (#35476409)
I've had mostly very good experiences on AirBnB, but I've definitely seen the pattern of "you have to do exactly this to put the trash out, please wash the dishes exactly like this, please strip the beds and put the sheets here" and paid a $200+ cleaning fee.

To be fair, the things those hosts asked me to do weren't anywhere near a full cleaning of the place, but I can see people who are used to doing exactly nothing when leaving a hotel being peeved that they had to do 10% of the cleaning and still pay a cleaning fee for the other 90%.

Re:Airbnb shares fall after probe into unpleasant customer e... by xwdv on Thursday April 06, 2023 @08:37PM (#35476564)
If I’m paying a cleaning fee why can’t I just pay that extra 10% and do nothing? Where’s that option?

You know what, the next time I stay at an Airbnb, I’m going to just say I didn’t clean anything but I left an extra $20 on the counter to cover the work I didn’t do. Shouldn’t be a big deal right? That should be more than enough to cover the 15 minutes of labor I was asked to do, at a rate of like $80/hr.

Re:Airbnb shares fall after probe into unpleasant customer e... by sokoloff on Thursday April 06, 2023 @08:40PM (#35476586)
> Where’s that option?

At the Marriott?

Re:Airbnb shares fall after probe into unpleasant customer e... by xwdv on Thursday April 06, 2023 @08:42PM (#35476605)
No, at the Marriot whether you leave things clean or dirty, it’s the same price…
Re:Airbnb shares fall after probe into unpleasant customer e... by throwaway472919 on Thursday April 06, 2023 @08:48PM (#35476658)
You can't go to McDonalds and pay extra for table service, or less to cook the burger yourself. But you can pay more at a proper restaurant or less at the supermarket. Even if what you're offering is "fair", we can't have every business offering every service.
Re:Airbnb shares fall after probe into unpleasant customer e... by maxerickson on Thursday April 06, 2023 @09:08PM (#35476789)
You also don't pay extra at McDonald's to use the table.

Which is probably a better comparison for the chore lists and cleaning fees than table service.

I haven't really used Airbnb, but it seems pretty ridiculous that people would continue to use them if there are different, annoying to understand conditions attached to each listing.

And then in some sense, a media article criticizing them is the free market.

Re:Airbnb shares fall after probe into unpleasant customer e... by 8note on Thursday April 06, 2023 @08:54PM (#35476702)
I don't pay table or floor cleaning fees at mcdonalds
Re:Airbnb shares fall after probe into unpleasant customer e... by xwdv on Thursday April 06, 2023 @08:52PM (#35476690)
I just don’t understand, if they’re going to clean the apartment anyway, why should I clean anything at all?

It seems like a petty power move type thing, like a way to ensure guests don’t go too crazy or something because you make them feel like they will have to clean things up.

Re:Airbnb shares fall after probe into unpleasant customer e... by sokoloff on Thursday April 06, 2023 @10:17PM (#35477228)
If the cleaners are going to be there 90 minutes, they won’t have time to load and run a full dishwasher cycle and put it away. But they’ll have enough time to put it away if you started it before you left. The other choice is they do everything, but you pay them for 2.5 hours instead of 1.5 hours. I’ve never seen a list of chores that was unreasonable, even if there was a non-null list of things for me to do, it was always reasonable.
Re:Airbnb shares fall after probe into unpleasant customer e... by xwdv on Friday April 07, 2023 @07:27AM (#35480493)
The owner can pay them. It’s not my problem. If they don’t set the cleaning fee accordingly that’s their fault. $150 cleaning should be enough.
Re:Airbnb shares fall after probe into unpleasant customer e... by ashwagary on Friday April 07, 2023 @11:26AM (#35482592)
>I just don’t understand, if they’re going to clean the apartment anyway, why should I clean anything at all?

That's the problem. I suspect many amateur hosts have scaled operations to the point that they don't clean between stays and outsource that job to consumers as a shortcut, cost saving measure.

Re:Airbnb shares fall after probe into unpleasant customer e... by xwdv on Friday April 07, 2023 @02:18PM (#35484959)
Despicable. Let these landlords get on their hands and knees and work to maintain these airbnbs.
Re:Airbnb shares fall after probe into unpleasant customer e... by 8note on Thursday April 06, 2023 @08:57PM (#35476714)
I don't see why I should be charged a cleaning fee at all, or do any cleaning. Maintaining a clean spot is the "hosts" responsibility

I'm pretty sure I've been charged by airbnb for a cleaning fee when I never even stayed at the place.

Edit: yep, 40 bucks in cleaning fees without ever entering the place

Re:Airbnb shares fall after probe into unpleasant customer e... by Entinel on Thursday April 06, 2023 @08:17PM (#35476398)
Most Airbnbs I have seen have a "check-out list" that involve some sort of shenanigans like this. Host rate you back as well so if you get a poor rating then you may have difficulty getting bookings in the future.
Re:Airbnb shares fall after probe into unpleasant customer e... by genocidicbunny on Thursday April 06, 2023 @08:38PM (#35476575)
Is there not also some way for the host to have you charged an additional fee for 'leaving the property dirty' or something like that? I'm thinking something along the lines of the Uber extra cleaning fees.
Re:Airbnb shares fall after probe into unpleasant customer e... by postsantum on Thursday April 06, 2023 @08:20PM (#35476422)
The problem is that the free market isn't solving such hosts away due to information asymmetry
Re:Airbnb shares fall after probe into unpleasant customer e... by scarface74 on Thursday April 06, 2023 @10:03PM (#35477130)
It definitely is, people who don’t want to deal with the bill shit stay at a hotel.