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Re:How to be a -10x Engineer by watwut on Tuesday April 04, 2023 @11:26AM (#35441198)
It is a way to categorize tickets. It somehow influences what is going to be done next, but it is only one of many factors.

One project manager in our company started to actually use it for prioritization, the higher the priority the sooner it was done. Soon after, literally everything ended to labeled critical.

Re:How to be a -10x Engineer by nerdponx on Tuesday April 04, 2023 @03:55PM (#35445086)
People shouldn't be able to label their own bugs/features' severity or importance. They should be able to label it with severity or importance to them, and the team responsible should be allowed to triage accordingly.