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Re:AI won't steal your job, people leveraging AI will by ghaff on Monday April 03, 2023 @10:22AM (#35424057)
The human touch is (often) an advantage. Often, because I don't actually want to go into a bank branch and interact with a teller for the most part.

However, I expect that quality human touch will increasingly be a premium service for those willing to pay more. Which is of course a valid business model of which there are many examples.

Re:AI won't steal your job, people leveraging AI will by gavinhoward on Monday April 03, 2023 @11:57AM (#35425990)
Funny you mention banks and tellers.

I just recently switched to a bank that has no phone tree; a human always picks up the phone. I also go in-person to do a lot of the stuff I need for security.

It's a wonderful thing to me. Maybe most people don't want it, but I sure do.