I see your point about losing users potentially but I would argue that Twitter’s intense focus on the US (as shown by the democrat/republican metrics) and trying to placate everyone is actually a negative for their business. There’s billions of other internet users outside the US. Shifting focus to serve them instead of focussing intensely on trying to please both sides in the US (and failing) would probably deliver better value for their shareholders.
It can be if the thing they're asking for is perceived to be untrue and the person being asked is a big stickler for that sort of thing. If you'll excuse me using metaphors on this sensitive topic: if someone wants to be referred to as "His Majesty" but is not actually the king then while many nice people will indulge him[1], some who care a great deal about the "correct" usage of noble titles won't.
[1] And it'll work out well! https://en.m.wikipedia.org/wiki/Emperor_Norton
And it doesn't even have to be such a crass example. What if a person is legally called Robert, but he's gone by Bob his whole life - is the stickler right if they insist on calling them by their legally given name?
I actually think that if someone genuinely thinks someone else is a pissface then it's their right to call the other person that. I also think that excluding such a person from your conversations may be sensible. This applies to pronouns too.
I think the main difference between my faction and the main trans activist faction is we don't think honest misgendering (done due to an earnestly held belief about the sex of the other person and some moral convictions against white lies) should be a firing offense.
This seems counter to what you wrote earlier:
> I also think that excluding such a person from your conversations may be sensible.
Let's say your a customer of a company, and an employee "honestly misgenders you", even after you've repeatedly asked them not to. What can the company and you do to exclude them from your conversations, without firing them?
Should a company also accept a racist employee calling customers the n-word? Is it acceptable to fire somebody for that?
In your comment, you said that we can just block the n-word. Why? Should it not also be up to the users offended by it to block those using it? I don't think people using the word should be on the platform, but I don't know where you'd draw the line.
> So you can't just create a rule that blocks everyone who says "He" just like you can block the n-word.
I don't think I've ever seen a single person suggest this.
> The problem is with the person assuming every single person in the general public should treat them as a friend and getting offended when a label that is applied to half of the population (neither as a positive or negative, merely as a descriptor) is somehow that bad of a thing.
I'm not sure what situation you're presenting here. Trans persons usually don't assume that the general public should treat them as a friend. What they assume is that "if I tell somebody I would like to be referred to with female pronouns they should do so" is a very normal thing to ask of somebody. I'm male, but if somebody erroneously called me female, I'd correct them. If they kept calling me female, I'd try to get them removed from the social situation I'm in. Why is this any different for a trans person?
> (neither as a positive or negative, merely as a descriptor)
This is a pretty bad line of argumentation. For racist people, the n-word is also just a descriptor, and they don't understand why they're not allowed to use it.
In the end, referring to somebody in a way they don't like is always a demonstration of power. By doing so, you're saying "it is okay for me to make you feel less welcome, because I won't suffer negative consequences from doing so". The only harm in making people feel accepted is an imaginary one.
Well said. I know someone who is a vegetarian and their old boss always referred to them as vegan. Seems minor because neither word is offensive, but after correcting the boss multiple times, she realized it was just him asserting his power. A prick thing to do.
The main difference is that the person calling you female likely doesn't have an honest belief that you are female, they're just trying to be a dick.
Would it surprise you to find out that this resentment is in fact, conveniently manufactured, politically useful outrage? Because it's simply not true on its face, and the only thing we need to know to understand this is to see that it took Trump launching a coup to be banned on the platform. He violated the TOS every day, and he was allowed to spread his message to his millions of followers by Twitter. You want to talk about unfairly elevating political opinions? Trump used the platform to violate citizens' first amendment rights, and we had to take him to court to get those rights back. Twitter didn't do shit to protect us from him.
But it's not just Trump. It's right wing political opinions writ large. Far and away from sinking right wing conservative voices, Twitter research found they actually amplify right wing voices in every one of their top 6 countries except Germany [1]. Yes, that includes the US.
Is your mind blown? Have you heard of this once? I bet all you've heard from Musk and right wing politicians is that Twitter is going hard on conservatives and deplatforming them. Blocking their messages. Being unfair to conservatives and right wing opinions.
Yet what has actually happened? Twitter was actually deferential to conservative voices! It boosted conservatives and right wing voices at the expense of liberals. How did this happen? This is conservative messaging 101: complain about bias loudly enough and the other side will go so far out of their way to seem unbiased, they will be biased in the other direction. Conservatives managed to complain so loud about Twitter being biased against them that you not only believe it, but reality is actually completely the opposite.
[1] https://www.theguardian.com/technology/2021/oct/22/twitter-a...
No, it is about what Twitter believes. That was what I was referring to with point 2 in my original comment. Not every customer complaint is valid. It is ok to hear a complaint and dismiss it without further investigation. Twitter doesn't have some obligation to get all of society to think its rules are fair.
It is fine for a company to tell some potential customers to "fuck off" as long as that company isn't discriminating against a protected class. Twitter isn't discriminating against a protected class here.
If Twitter thinks misgendering people is wrong, it is impossible to come to an agreement with a group that think properly gendering people is wrong without Twitter compromising its own morals. Twitter is allowed to stick to its own morals and tell the people who disagree to "fuck off".
Twitter has changed in that regard since Musk took over. You can pretty much say what you like on trans issues now, as long as it doesn't break other rules. Loads of gender critical feminists have had their accounts restored in the past few months - usually having been suspended for 'misgendering' or some such nonsense.
The handling of trans issues is just one example to illustrate the problem here. People on the left think trans rights are human rights while people on the right think a lot of trans issues should be open for discussion, legislation, persecution, etc. I think if we're being intellectually honest most would acknowledge that as a country we are far from consensus on many of the details here (bathrooms, girls sports, etc), and yet Twitter's rules and enforcement actions behaved as if the leftist view of transgender people is the only valid and permissible view.
The handling of January 6 and the banning of Trump is another example.
These things are Rorschach tests; people apply their biases and reach very different conclusions about what should be done. I don't claim to know the solution, I'm just trying to sketch out the problem with the way things were creating a climate where a big segment of the US felt unwelcome and resentful toward the platform.
This presents a problem for the platform, since you can't afford to alienate large double digit percents of the population if your mandate from shareholders is to grow mDAU by any means necessary. In that context, having some metrics tracking in place to measure the impact of algorithm changes on democrats and republicans to see whether impact is disproportionate is a completely rational thing to do.