Can you think of a good reason to design a retention policy, as well? (I can!)

Where do they state it's a backup solution?

> Where do they state it’s a backup solution?

Backup is a built-in function of the Drive desktop app (previously, “Backup and Sync” was one of two separate Drive desktop apps.)

Backup to drive is a built-in core feature of Android.

The moment they are okay with wsp backing up things there?

5 million files is a lot of files. You could back up windows several times over and that’s saying a lot.

What normal user has millions of typical data laying around? Not many, if any.

There are billions of internet users. The "abnormal" group may be hundreds of thousands or millions, and still be < 1%.

"What normal user has millions of typical data laying around?"

Enough that this policy is impacting some of them.

Again, realize that this isn't just talking about free accounts. It's paid accounts, too, regardless of the plan size. 2TB... 5 million file limit. 20TB... 5 million file limit. 1 plan with 10 users... still a 5 million file limit.

If you can't see that this could be a problem for normal customers (or normal accounts that may comprise multiple users), then you're not thinking creatively.

I wouldn't doubt that I have millions of files backed up on various drives, simply because I back up every system, and I've owned computers since the 90's. And I'm not intentionally trying to generate data!