Re:Amazon starts flagging frequently returned products that ...
by adrianmonk on Tuesday March 28, 2023 @12:13PM
(#35343391)
It's not trivial, but it's very, very feasible.
Consider that Amazon already does a lot of manual review. They do manual review of individual transactions if a customer is unhappy. The scale of that is enormous compared to this.
They also already do some manual review of product listings. (Every product listing page has a "Report incorrect product information" link.)
Adding this kind of manual review is surely a drop in the bucket if labor costs are the issue.
Consider that Amazon already does a lot of manual review. They do manual review of individual transactions if a customer is unhappy. The scale of that is enormous compared to this.
They also already do some manual review of product listings. (Every product listing page has a "Report incorrect product information" link.)
Adding this kind of manual review is surely a drop in the bucket if labor costs are the issue.