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Re:Society's Technical Debt and Software's Gutenberg Moment by 29athrowaway on Saturday March 25, 2023 @11:44PM (#35310641)
An expert system can answer many of the questions a doctor can. Yet people choose to go to the doctor.

Many people are already using automated tax preparation tools. Yet tax preparers are still needed.

There are already customer support chatbots. Yet people often want to talk to a representative.

A smarter versions of those will probably be game changers but for high-stakes situations you will still want to deal with a human expert.

If you have an infected limb that is at risk of being amputated, will you go see DoctorGPT? Hell no.

Re:Society's Technical Debt and Software's Gutenberg Moment by kolinko on Sunday March 26, 2023 @05:10AM (#35312537)
People don’t choose to go to a doctor. They are not given a choice of using the expert system - even if they can’t afford a doctor.

Chatbots for customer support never worked right, so it wasn’t a choice either. With gpt-powered bots, many - if not most will choose that over calling a helpline.