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A comment on March 20 ChatGPT outage: Here’s what happened. Parent comment
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Welcome back! Here are some takeaways from this page.
> ChatGPT was offline due to a bug in redis-py that caused some users to see other users’ chat history and payment information.
> The bug was patched and the service was restored, except for a few hours of chat history.
> The bug affected 1.2% of ChatGPT Plus subscribers who were active during a nine-hour window on March 20.
> Full credit card numbers were not exposed at any time.
> OpenAI apologized to the users and the ChatGPT community and took steps to prevent such incidents in the future.
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Welcome back! Here are some takeaways from this page.
> ChatGPT was offline due to a bug in redis-py that caused some users to see other users’ chat history and payment information.
> The bug was patched and the service was restored, except for a few hours of chat history.
> The bug affected 1.2% of ChatGPT Plus subscribers who were active during a nine-hour window on March 20.
> Full credit card numbers were not exposed at any time.
> OpenAI apologized to the users and the ChatGPT community and took steps to prevent such incidents in the future.
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