I wont discount that as a possibility, but it kind of goes against the company's mission, so I think thats kind of unlikely.
A more likely explanation (in my mind) is that being a small company, there's a lot more variability of quality in each unit's parts than you would see from a larger company with more mature factories etc.
My partner and I both have frameworks, but mine has had a lot of issues with the track pad and theyve never experienced any.
I think the poster is stating that their family has four gaming laptops, but zero Framework Laptops, since our first product only shipped in 2021.
On your trackpad, could you reach out to our support team? We definitely want to resolve that for you.
Re:The Framework Laptop 16
by itronitron on Friday March 24, 2023 @10:58AM
(#35289902)
Yes, to be clear the gaming laptops I was describing are not Framework laptops :)
Yes, there is. We have four in our family, since ~2018, and three of them continue to run without issue. The main weak point for the 4th one has been the hinges and case. It happens to be a later model so I think the company 'value-engineered' it to have a shorter lifespan.