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Re:Starbucks CEO will work a shift at the company’s cafes on... by vlovich123 on Thursday March 23, 2023 @06:25PM (#35282232)
Agreed. I love these people that think that hierarchy is a substitute. It’s the only way to scale but it misses a lot. Talking and actually understanding cross-cutting issues or solvable pain points is the only way. Most people don’t take on a sense of ownership and they infect a culture into being too conservative (which management also encourages because as you get bigger mistakes get amplified).

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