Ask HN: I'm sending emails from my website to my Gmail but nothing arrive

Posted by averageValentin on Saturday March 18, 2023 @09:26PM
from the ask-hn dept.

To be more precise, I have a landing page (https://charge.ovh/landing) and it is impossible for me to receive on my Gmail account the email that should be sent by the website. However, on my ProtonMail account the email arrives at its destination.

Do you have any idea how to solve this problem?

Best -- Valentin

( 6 comments | on HN )

Re:Ask HN: I'm sending emails from my website to my Gmail bu... by ericalexander0 on Saturday March 18, 2023 @09:29PM (#35215054)

Checked your spf and dmarc settings?

[ Parent | on HN ]

Re:Ask HN: I'm sending emails from my website to my Gmail bu... by averageValentin on Wednesday March 22, 2023 @01:11PM (#35264083)

Done, thank you

[ Parent | on HN ]

Re:Ask HN: I'm sending emails from my website to my Gmail bu... by XCSme on Saturday March 18, 2023 @09:48PM (#35215161)

See here a basic guide about email configuration/deliverability/tools: https://www.uxwizz.com/blog/stop-others-use-your-domain-emai...

[ Parent | on HN ]

Re:Ask HN: I'm sending emails from my website to my Gmail bu... by averageValentin on Wednesday March 22, 2023 @01:17PM (#35264163)

It was very useful to configure everything, thank you

[ Parent | on HN ]

Re:Ask HN: I'm sending emails from my website to my Gmail bu... by NetworkPerson on Saturday March 18, 2023 @11:29PM (#35215744)

This is generally caused from your SPF record. When a mail server isn’t included in the SPF record as allowed to send on behalf of your domain, Google and Microsoft have a tendency to black hole the emails without giving you any indication it’s happening. Get the IP of the email server your website is using, add it into the SPF record, and you should be golden.

[ Parent | on HN ]

Re:Ask HN: I'm sending emails from my website to my Gmail bu... by averageValentin on Wednesday March 22, 2023 @01:09PM (#35264053)

Thank you very much for your answer. I have set up the SPF record and the DKIM. Everything is fine. I hope tomorrow my emails will no longer arrive in the spam folder.

[ Parent | on HN ]