Re:Anyone else witnessing a panic inside NLP orgs of big tec...
by astockwell on Thursday March 16, 2023 @06:49PM
(#35190008)
If they are accurate for ~80% of the questions, they will be as accurate as any 1st or 2nd line help desk.
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Re:Anyone else witnessing a panic inside NLP orgs of big tec...
by bee_rider on Thursday March 16, 2023 @08:55PM
(#35191259)
Hmm. Hypothetically if a human on first line help desk gives advice that is so completely bad as to be a crime, are they liable or the company? Because I guess a chat-bot would definitely not be liable.
Re:Anyone else witnessing a panic inside NLP orgs of big tec...
by astockwell on Thursday March 16, 2023 @09:12PM
(#35191415)
How often is your fast food order 100% correct?
Re:Anyone else witnessing a panic inside NLP orgs of big tec...
by iudqnolq on Thursday March 16, 2023 @10:08PM
(#35191977)
Correctness isn't one-dimensional. A wrong fast-food order might substitute or leave something out. There's essentially no chance the employee will swap in a random product from some other store.
But in this example the AI could hallucinate a statement attributed to you it actually formed by putting together reddit comments.