Epic Games to Pay $245M for Tricking Users into Making Unwanted Charges

Re:Epic Games to Pay $245M for Tricking Users into Making Un... by AussieWog93 on Wednesday March 15, 2023 @05:17PM (#35174853)

I run an ecommerce business, and pretty much always always block customers who file a chargeback or dispute.

They're completely draining to deal with, usually fraudulent, and the only way to win one is to prove beyond reasonable doubt that the buyer is lying.

[ Parent | on HN ]

Re:Epic Games to Pay $245M for Tricking Users into Making Un... by bcrosby95 on Wednesday March 15, 2023 @08:10PM (#35176449)

We do this too, but also, if someone asks for a refund, pretty much regardless of circumstances, we issue a refund. So the only excuse turns into "I felt like being a dick" or it was actual fraud anyways.

[ Parent | on HN ]