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Re:Launch HN: Electric Air (YC W23) – Heat pump sold directl... by cmui on Monday March 13, 2023 @04:49PM (#35142332)
Yeah, good question. The system is not meant to be DIY. The same contractor that does install also offers service. Logistics for replacement parts is important we will have quick, easy access for contractors.
Re:Launch HN: Electric Air (YC W23) – Heat pump sold directl... by bumby on Monday March 13, 2023 @06:13PM (#35143745)
Have you worked on creating a network of qualified contractors? In my region, there are lots of contractors who are little more than unreliable DIYers, especially in the mechanical space.

My hesitancy is in the ongoing service. I’ve looked into geo-coupled heat pumps but the lack of qualified contractors locally deterred me.