They lied about not getting cancellation messages from AirBnB for a while, hoping the person would go away and trying to refund $0, then when the person made it very clear they weren't going away, the host denied the cancellation request saying they "couldn't" give a full refund (lie). I'm sure they then turned around a rebooked the room, since it had only been delisted for that date for a couple of hours. To recap, they lied, cheated, stole, and double dipped. It was fraud.

Hoping to see some regulation going into that space pretty soon.