Amazon Is Closing Its Cashierless Stores in NYC, San Francisco and Seattle

Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by nprateem on Sunday March 05, 2023 @12:24PM (#35031691)

Well since the return process took the best part of 15 minutes for this state-of-the-art store, and I would have had no recourse if the refund didn't go through (since I had no proof I'd returned it), I won't be rushing back in a hurry. So in that respect it was a failure.

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Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by gizmo385 on Sunday March 05, 2023 @01:40PM (#35032567)

15 minutes to return something honestly seems… fine? Like I’ve gone to brick and mortar stores to return things and had it take upwards of an hour for the overworked customer service folks to make it through the line of folks

[ Parent | on HN ]

Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by nprateem on Monday March 06, 2023 @07:07AM (#35040053)

If I'd known it was going to take like 10 times longer than usual I'd have gone somewhere else or not gone on my lunch break.

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