Re:AI teaches itself to use an API
by sangnoir on Saturday March 04, 2023 @12:32PM
(#35022629)
The automation of telephone systems didn't make front desk workers "PABX assistants" or even "PABX Operators", the automation becamw a tool and faded into the background.
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Re:AI teaches itself to use an API
by gecersiznick on Saturday March 04, 2023 @03:14PM
(#35024073)
Automation of telephone systems have been rule-based and unable to communicate with knowledge bases. An AI-powered automation system that have access to knowledge bases... now that's a different story.