I had BetterHelp through my old job, and used their telemedicine feature...until they realized that I didn't live in a state that they had an "official" location in, so, they cancelled my membership (ironically enough, when I used their telemed offering, I was in a state that they had offices in, just not near me!)

...only to reactivate it again when my employer questioned why, and have them cancel it again two weeks later.

I haven't even tried to use them or look at their offerings after being de-platformed on repeat for the longest part of a year until my employer dropped them.