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A comment on Hackers Claim They Breached T-Mobile More Than 100 Times in 2022. Parent comment

Re:Hackers Claim They Breached T-Mobile More Than 100 Times ... by 6ak74rfy on Tuesday February 28, 2023 @03:38PM (#34974484)
Yeah, in Fidelity SMS 2FA is disabled for me. Fall back is to call them to get into my account. Don’t know about Schwab.
[ Parent | on HN ]
Re:Hackers Claim They Breached T-Mobile More Than 100 Times ... by stanleydrew on Tuesday February 28, 2023 @04:30PM (#34975114)
I had their non-SMS Symantec 2FA set up a couple years back, but turned it off cause I couldn't figure out how to disable the SMS fallback. Every time I got a new device and wanted to set up the Symantec TOTP generator they would just send me a SMS for validation. So I just told them to turn off the Symantec part.

Maybe they've changed their policy since then. But when you call to get set up on a new device, how do they verify your identity now if you don't have SMS fallback?

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