> One thing I think is missing in this write-up is the element of autonomy. Yes, it's undeniably degrading that Amazon employees piss in bottles to make sure they meet their quotas. But: they aren't forced to take that job, or to piss in bottles (notwithstanding that getting fired often comes with serious consequences).

How is it missing? It's right there in the article, almost word for word: "The inevitable rejoinder to all of this is that employment is ultimately voluntary: an Amazon employee who dislikes stringent work quotas or a supermarket cashier who refuses to perform their company’s spirit dance can always find gainful employment somewhere else."