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Re:Mail Pilot: Email Reimagined by alexknowshtml on Saturday January 21, 2012 @12:49PM (#3494063)
That's part of the issue.

But this application proposal - and many peoples' workflows for everything from day-to-day email to customer support treat their inboxes as to-do lists. It's a bad habit, one I had myself and had to work HARD to break. An email interface that trains people out of that habit, or keeps people from forming it, would improve productivity for a lot of people without them even realizing it.

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