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Re:Mox: Modern full-featured mail server for low-maintenance... by mjrpes on Friday February 24, 2023 @11:54AM (#34926636)
I use dovecot and there is a lot of configurability for shared and public folders.

Public folders are much nicer than having to add separate IMAP accounts; users can subscribe to whatever public folders they want/need from a list. All subscribed folders show up underneath the root namespace folder. I have about 6 types of inboxes based on business roles (sales, pr, hr, it, etc). I have many more folders, beyond general inboxes, that get filled based on sieve filter rules. For example, voicemail alerts get filtered into a special voicemail folder.

Dovecot lets you configure whether the read state is shared or per user.

We use a system where people can flag messages as to whether they are taken for action, are critical, or are completed. These show up in Thunderbird/Roundcube mailbox list as color coded, and this aids in people knowing if emails have been dealt with.

You still have strict control for access/permissions on a per-mailbox basis, with ACL.

All of this could have been done with shared folders under a "shared" user account (either one or multiple shared account, such as sales, hr, etc) with similar results.

Exchange also has shared/public folder support, but it looks like permissions aren't (maybe?) as fine grained as IMAP/Dovecot/etc? https://learn.microsoft.com/en-us/exchange/collaboration-exo...

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