I think this is more of the case. I used to live around the described neighborhood. It was an area with a notorious reputation as 'ghetto' where certain ethnic of immigrants live.

I personally have no problem other than the casual nuisance and I have positive experience overall during my stay over there for a couple of years.

The founder of the supermarket/umbrella foundation seems to have the similar background as the people live in the area. Thus, I think he has insight on what the community needs and how to help them.