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A comment on The maze is in the mouse – What ails Google. And how it can turn things around. Parent comment

Re:The maze is in the mouse – What ails Google. And how it c... by manv1 on Thursday February 16, 2023 @01:35AM (#34815763)
You're missing the point.

If you think talking to customers for an hour is pointless, then you are part of the problem...no matter who you work for.

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Re:The maze is in the mouse – What ails Google. And how it c... by amf12 on Thursday February 16, 2023 @02:18PM (#34824233)
No, because its "symbolic". Customer outreach is important, but just talking to customers for an hour may or may not help change anything. Maybe have actual outreach programs other than "one hour, and once".
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