Re:Twilio is firing 17% of workforce
by simfree on Monday February 13, 2023 @02:09PM
(#34778572)
Twilio isn't a turnkey platform, quite a bit of this business went to platforms like Telnyx that make Teams Phone System and similar setups super easy.
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Can’t you just register an API key and get going? Or is this a different offering
Yes. When people talk about “turnkey” they are talking about higher level aggregate products though. For example, ZenDesk is a “turnkey” customer support product that is built on top of Twilio APIs. Dropbox is a “turnkey” file management product built on top of AWS S3 APIs.
These days, Twilio does have a lot more integrated solutions, but people still think of them as just the message transport layer that they started as.