Re:QGIS is the mapping software you didn't know you needed
by 7952 on Saturday February 11, 2023 @03:52AM
(#34750703)
ESRI have similar network effect to Microsoft. No individual product is that great but taken together it is very competitive. And ArcGIS online is developing that network effect in a similar way to Office 365.
Also, the GIS space tends to have crossover between different departments in companies. You have a mix of IT departments, GIS specialists outside of IT departments managing infrastructure, data management, casual users etc. Each has a different budget and a different competitive environment. ESRI sits as a compromise between these different groups. Each group may be able to adopt a competitor but not gain traction outside their group.
I think Esri is (and has been) in a very similar position to Microsoft's in the late 1990s -- having achieved market dominance, they feel like open source software is the biggest threat to their business. But I think the presence of QGIS is creating competition, which is nothing but good for the industry.
(I worked as a developer for Esri for 15 years)