HP bricking printers remotely if the client's credit card expires

Re:HP bricking printers remotely if the client's credit card... by bayindirh on Tuesday February 07, 2023 @03:09AM (#34690076)

Well considering all the HP printers I gave away sans one were working perfectly, and it worked with any OS I ever used, I'll pay the difference in terms of reliability and experience.

The first one was given away because I got a Canon bubblejet for free, and that was really unreliable and expensive.

I got my second HP with my money, and gave it away for a HP scanner/printer combo which again I got free with a laptop purchase.

The one I broke was this combo, which was worn away in a decade. I probably used it beyond its designated life, and it was a bottom of the barrel machine.

I'd have said the same thing for Samsung lasers, but they have stopped making them. I'm hoarding some spares for mine. These things are also built like tanks. They were jointly built with Xerox, so they were something.

I'm not a person who replaces all IT equipment every year, and I'll accept a higher TCO if I can keep the machine for a longer time, and can buy its spares for a considerable amount of time. Also, as a person who mingled with inks and printers for a long time, I'd not buy off-brand ink for my devices. It just doesn't worth it.

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Re:HP bricking printers remotely if the client's credit card... by denton-scratch on Tuesday February 07, 2023 @07:22AM (#34691782)

> I'd have said the same thing for Samsung lasers, but they have stopped making them.

I got fed up with overpriced HP ink cartridges that clog up; so I paid about £120 for a Samsung mono laser (I hardly ever need colour, and if I do I can walk to a local print-shop with a memory stick).

A couple of months later I discovered that Samsung's printer division had been borged by HP. Happily, toner is reasonably priced, and 5 years on the machine works fine. If it ever breaks I'll just chuck it in the skip - I'm not going to tangle with HP support.

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Re:HP bricking printers remotely if the client's credit card... by bayindirh on Tuesday February 07, 2023 @07:30AM (#34691864)

Actually, Samsung sold the division since it is not their core business anymore. You may only need rollers and a new imaging unit down the line if yours has a replaceable drum.

Please don't override drum over-use protection, because it also holds the waste toner unit. If it explodes, your machine is done.

I have a spare drum unit and plan to buy three more large toners for mine, so I can use it for 7-8 years more at least. Then we'll see what happens.

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Re:HP bricking printers remotely if the client's credit card... by denton-scratch on Tuesday February 07, 2023 @09:42AM (#34693367)

The machine I bought takes toner cartridges with an integrated drum. The only consumable is cartridges.

The cartridge that came with it seems to have been less than a quarter full; it lasted a few months. Since then, the full replacement cartridge is still going strong.

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Re:HP bricking printers remotely if the client's credit card... by bayindirh on Tuesday February 07, 2023 @09:55AM (#34693563)

Looks like it's like my first one. I have an MD series one (home-office class). Which has 3000 page cartridges and 9000 page drum.

The upside is, everything inside it can be changed, incl. rollers, so as long as I have spares for it, it'll live on. Mine also supports AirPrint, so anyone can print from anything (Android has an app/driver for it, too).

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