That's on $12B in revenue, 4% churn, and having reformed one of the oldest, entrenched industries ever. I know nothing about the guy, but can you agree that's a remarkable achievement?

He keeps his job because he's promising that once an inflection point is reached, you become more aggressive about turning a profit. It's both your and mine guess on what that could be, but I think starting that procedure with a 200M paid subscriber base isn't the worst idea.